Returns & Exchanges
At Musashi, we strive for perfection in every stitch, but if your purchase isn't the perfect fit, we offer a seamless 30-day return policy for all unworn apparel. We ensure that your exchange or refund process is as refined and effortless as our seasonal collections.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all Musashi garment tags and hygiene seals remain intact and attached.
Affix Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return parcel.
Drop Off & Track
Hand your package to the designated courier partner and keep your tracking receipt until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
